ECG Vantage
Customer Support that fixes problems fast - so fast that you may not even notice they were problems in the first place.
If recurring tech problems are holding your team back, security is keeping you up at night, or scaling your business feels harder than it should, it’s time for a new approach.
You shouldn’t have to wonder if your business’s technology is holding you back.
When your IT support is slow, scattered, unreliable, or just plain non-existent, it creates problems and distractions that you cannot afford.
You deserve systems and support that are designed to move your business forward at the speed of now.
Disruptive Software Updates
Unreliable Support
Lack of Visibility Into System Health
Unexpected Downtime
We’re here to tell you: it doesn’t have to be that way.
ECG Vantage
Our Proactively Managed IT Services Offering
Technology should drive you forward. Our fully managed IT services keep your operations smooth, your team supported, and your systems protected.
With proactive monitoring, advanced endpoint security, in-depth compliance baselines, and cutting edge self-healing automation, we can stop technology problems from being a distraction.
What’s Included with ecg vantage:
Customer Support
- Multi-Channel IT Support, so you can get the help you need now.
- Defined SLAs, so you know exactly when your issue will be addressed.
- The collective knowledge of our entire team at your fingertips – complex issues are escalated to certified experts, and do not go unresolved.
Systems Security
- Next Generation EDR on Every System.
- Industry-specific Compliance Built In.
- Backed By Leading NOC/SOC Resources 24/7.
Patching & Automation
- Automated, Scheduled Patching – Know when updates are available, and apply them on your schedule.
- Compliance Baselines aligned with Industry Standards (HIPAA, FINRA, DISA)
ECG Vantage is right for you if :
- You want to feel confident that your systems are secure and maintained around the clock.
- You need reliable helpdesk support for your end users.
- You need a better idea of the health or status of your current systems.
- You’re looking for support that grows with your business.
- You want to rest easy knowing your systems are being monitored and secured per compliance requirements.
